by Ben Fielding | Jun 29, 2026 | Learn, Email Infrastructure
TL;DR The US candidate inbox landscape is more Gmail-heavy than the UK. If you’ve only ever warmed up with Microsoft in mind, your US reputation is still at zero. Sending cold outreach from your primary UK domain into American inboxes is a risk to your whole...
by Ben Fielding | Jan 22, 2026 | Learn, Email Infrastructure
(Without Breaking Your Email) You don’t notice DKIM until it’s missing. Then replies vanish. Gmail gets twitchy. Microsoft shrugs. This is one of those setups that should be boring. But in the wild, it’s often half-done, misaligned, or quietly switched off. Let’s fix...
by Ben Fielding | May 4, 2025 | Learn, Email Infrastructure
(So I Can Help You Fix Your Email Headaches) Look, I get it. Microsoft 365 is mostly great… until it isn’t. Sometimes email delivery goes sideways, DNS records throw a tantrum, or your tenant decides to just vibe in a weird way. That’s where I come in. To help...
by Ben Fielding | Apr 14, 2025 | Learn, Email Infrastructure
What Microsoft Really Wants (And What You Need to Do About It) Recruitment has always run on email. You reach out to candidates. You check in with clients. You build sequences, send alerts, and follow up faster than your competitors can finish their second coffee. In...
by Ben Fielding | Apr 14, 2025 | Learn, Email Infrastructure
How “Free Mailboxes” Could Be At Risk Shared mailboxes have long been a recruitment staple. You use them for job alerts, team inboxes, and marketing updates. They’re simple to set up, require no licence, and everyone assumes they’re “safe”. But under...
by Ben Fielding | Apr 13, 2025 | Learn, Email Infrastructure
From TERRL to MERRL: Recruiters Beware First came TERRL, the Tenant External Recipient Rate Limit. Microsoft introduced it quietly, limiting how many external recipients your Microsoft 365 environment can contact in a 24-hour period. It scales based on your licence...
