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Always a pleasure working with Ben, very helpful & informative, couldn’t recommend more.
I had a great experience working with Ben. As a new business I wanted to make sure my email set up was right and he walked me through each step and helped me get things sorted. Would fully recommend to anyone else looking to improve their email set up.
I had a great experience working with Ben. As a new business I wanted to make sure my email set up was right and he walked me through each step and helped me get things sorted. Would fully recommend to anyone else looking to improve their email set up.
We faced major challenges with our email marketing, but Ben quickly stepped in, identified the root causes, and helped us achieve an overnight improvement in email deliverability. His insights also gave us a much clearer understanding of the issues that needed to be addressed. I highly recommend Ben’s services. He is knowledgeable, patient, and a pleasure to work with.
Ben was patient and exceptionally knowledgeable when solving my email issues. I didn’t realise how important having a good domain setup was! Couldn’t recommend more.
Always been a pleasure working with Ben, he was outstanding supporting us during a migration last year and its never too much trouble for any support needed since. Very honest and open, great and easy to work with excellent communication and management.
I had some serious issues with my email deliverability not going through. I spoke with Ben and he was extremely helpful in getting to the bottom of what was the problem whilst giving me an in-depth breakdown on why the issue was happening and what was needed to be done to fix it. Highly recommend.
Cannot recommend Ben enough, he’s always there at short notice to help and explains things in a super simple way. I wouldn’t look elsewhere for IT support as he consistently delivers and is a thoroughly good bloke too.
Fantastic for sorting all my emails needs. Wanted to begin sending out large mail shots to an existing database of customers and Ben helped make sure this was done correctly, this helped improve our business tenfold and we would not go anywhere else for this kind of consultancy!
Why Your Cold Recruitment Emails Aren’t Getting Replies
TL;DR Subject lines, follow-up frequency and message variation all affect reply rates, but most recruiters guess at these instead of testing them. A cadence that feels normal to you can read as desperate (or as spam) to a candidate or client. There's a ceiling before...
Your .com Domain Is Registered? Here’s What UK Recruiters Get Wrong About American Inboxes
TL;DR The US candidate inbox landscape is more Gmail-heavy than the UK. If you've only ever warmed up with Microsoft in mind, your US reputation is still at zero. Sending cold outreach from your primary UK domain into American inboxes is a risk to your whole business...
PNG or JPG for Your Email Signature Images? Here’s How to Get It Right
TL;DR Use PNG when your image needs a transparent background. Logos on coloured or dark email backgrounds being the main example. Use JPG for solid rectangular images like signature banners. JPG files are smaller and there is no quality benefit to using PNG here. Keep...
Your Email Signature Images Are Probably Hosted on Someone Else’s Domain
TL;DR If your agency uses a website platform like SourceFlow or Volcanic, your email signature images are most likely loading from that platform's domain. Not yours. That creates a dependency: if you ever change website platforms, every signature image across your...
Why Your Outreach Platform Says Everything’s Fine (But Your Emails Still Aren’t Landing)
TL;DR Outreach platforms like Sourcewhale and TrackerRMS can verify that your technical authentication is set up correctly, but they can't control or diagnose everything that affects inbox placement. Deliverability problems often sit at the level of IP reputation,...
Why Your Agency’s Emails Have Stopped Landing in Inboxes (And What to Do About It)
Recruitment Agency Email Outreach Issues A top-down look at the state of email outreach in recruitment agencies. TL;DR If your agency's emails have stopped landing in inboxes, the problem is almost always either technical (how your domain is set up) or reputational...